frequently asked questions

About Prodigy Homes
Building Process
Customization & Selection
Real Estate & Sales
Financing
Warranty & Maintenance
Can I customize my new home?

Yes! There are multiple styles, color, and design options available during selections that are within standards. In addition, we have numerous upgrade options aside from our "not so standard" standards. Check out our Diamond and Pearl collections.

Do I have to carry my own construction financing?

The short answer is no, you do not have to carry your own construction financing. However, it will depend on the situation, the amount to be financed, and most importantly what the best option is for you, the buyer.

Does my new Prodigy home come with a warranty?

Absolutely! Every Prodigy home comes with a 2-10 Home Buyer's Warranty, which is this country's leading new-home warranty program. The 2-10 HBW ensures that your new home is protected inside and out.

How long does it take to build a house with Prodigy?

Typically, it takes six to eight months to build the house after the permit. This will vary, of course, depending on the weather and any changes made that affect the completion date. That said, we at Prodigy Homes take pride in our efficient scheduling. To find out more, please see our building process.

What makes Prodigy Homes different from other home builders?

At Prodigy Homes, Inc. we use a unique online build system, called Buildertrend. This system allows constant communication between the builder, buyer, and subs so there are fewer misunderstandings. You are able to view daily progress photos, message the builder, and approve change orders and selections—all with just a few clicks in your personalized account. We at Prodigy Homes, Inc. strive to deliver a superior product to buyers, while at the same time keeping costs low and deadlines met. For 8 years straight Prodigy Homes has won the "Best Workmanship" award in the Parade of Homes™!

What makes Prodigy Homes unique?

Our transparency, communication, and organization skills are unmatched. We provide labeled progress photos, a color-coded outlook on the schedule, a messaging center, and much more, which is incredibly unique in our industry.

Why does Prodigy work with realtors?

Having our dedicated team of agents represent us is an integral part of our building process at Prodigy. Our sales agents have access to our most current lots, available homes, communities, pricing information, and what's coming soon. Since we work with the same agents for all of our projects, they are very familiar with our building process and therefore able to answer any questions and concerns you might have. Working closely with agents in this way leaves us free to focus on what we do best: building high-quality homes.

Can I make my selections remotely?

Yes. Our online portal lets you approve design choices easily. For hard surfaces, our design center professional can guide you remotely through the selection of quartz, granite, tile, carpet, and backsplash options.

Can I request a specific subcontractor?

We value long-standing relationships with our subcontractors and do not switch them upon request. Rest assured, we only work with skilled and reliable professionals who understand our standards and will deliver top-quality results.

Can I visit the job site anytime I want?

For safety and liability reasons, you must schedule an appointment with an authorized representative to visit the construction site.

Can I visit the job site during construction?

We prefer that you make an appointment for on-site visits. We post daily progress photos online, so you can follow the construction without needing to be on-site.

Can you build my home beyond Energy Star Certification?

Absolutely. We offer numerous energy-efficient options, such as solar panels, geothermal systems, advanced insulation practices, and triple-glazed windows.

Can you build on my lot?

Yes, though some factors—such as location, access, or land characteristics—may influence feasibility.

Do I need to find land myself, or do you help acquire land?

We have numerous lots available in various communities and can also assist in finding offsite property.

Do I need to hire a designer to help with the selection?

Not necessarily. Our experienced design professional at the selection center is ready to help guide you through the process.

Do you have standard lighting packages?

Instead of fixed packages, we provide a lighting budget that allows you to select the fixtures that reflect your personal style.

Do you perform quality control inspections during construction?

Yes. Our Project Manager and Superintendent closely inspect every home to ensure it meets our high-quality standards.

Does Prodigy Homes build Energy Star homes?

Yes. We are an Energy Star builder partner, and our homes are Energy Star Certified.

Does Prodigy Homes have a preferred lender?

Yes. We work with trusted preferred lenders who have experience guiding our buyers through pre-qualification and closing.

How can I pay for change orders?

Payment is required at Change Order approval, but you may choose to finance these changes into your loan. Discuss this with your loan officer and real estate agent to ensure smooth closing. We will provide a price change addendum to update the sales price of your home.

How do we communicate throughout the building process?

You can log into your personalized online portal at any time to send us messages and stay updated.

How long have you been building homes?

We have been building homes happily for 25 years.

I want to build with Prodigy! What should I do before making an appointment?

Before your appointment, review our floorplans and decide on the number of bedrooms, bathrooms, and the overall square footage you need. Also consider whether you have a lot or want to build in a specific area. Once you have a clear idea, contact our sales agents for assistance.

If I have a problem with my home, how do I handle it?

Submit your Warranty Request online. Our dedicated Warranty Manager will coordinate the necessary steps to address your concerns promptly.

What do I do if I have a crack in the concrete slab?

Minor cracks are normal as concrete shrinks. Cracks exceeding 3/16" in width will be repaired within the first year. Refer to the 2-10 warranty manual (section 2.1).

What do I do if I have a crack in the drywall?

Drywall cracks are common as the house settles. We address these one time at the end of the first year of coverage. Refer to the 2-10 warranty manual (section 7.2).

What do I do if I have a crack in the grout/caulking?

Cracks in grout or caulk are normal due to settling. We will repair these issues once near the end of the first year of coverage.

What financing options does Prodigy Homes offer?
  1. Building one of our floor plans on our lot: We need a construction deposit and a pre-qualification letter from an accredited lender.
  2. Building on your own lot: We require a construction deposit. You have two options:
    • Carry your own construction loan, or
    • Quitclaim your lot as a deposit to Prodigy Homes, allowing us to secure financing for the build.
What if I already have my own real estate agent?

Your agent can work with our sales agent to gather information and communicate effectively throughout the building process.

What if I don’t want a real estate agent?

It’s not mandatory to have your own agent, but Prodigy Homes partners with a dedicated sales/real estate agent for all projects.

What if I have areas that have settled in my landscaping?

If we provided final grading and landscaping, we will fill and correct settled areas once during the first year of coverage. Refer to the 2-10 warranty manual (section 1.1).

What if I want to make a change during construction?

Minor changes can be accommodated. We handle Change Orders digitally: we post the details and pricing online for your approval.

What if my floor is squeaking?

We will refasten loose subflooring or take corrective action to reduce squeaks, though a completely squeak-free floor cannot be guaranteed. Refer to the 2-10 warranty manual (section 4.1).

What is the Final Walkthrough?

The final walkthrough, or Buyer Orientation, allows both you and the builder to examine every room before closing. We also have YouTube videos explaining the process.

Where can I find reviews about Prodigy Homes?

Visit our Testimonials page on our website, or check out Google and our Houzz account for additional reviews.

Where can I get pricing information?

Our sales agents have the most current pricing details and can address any inquiries or concerns you may have.

Where is Prodigy Homes currently building?

We build in Kennewick, Richland, West Richland, and Pasco. Visit our communities page for more information, or contact us for assistance.

Why does Prodigy Homes use subcontractors?

We partner with local professional contractors and suppliers. By doing so, we strengthen the local economy and work with specialists who meet the high standards we require.

Why does Prodigy work with realtors?

Our dedicated real estate agents have up-to-date knowledge of available lots, homes, pricing, and upcoming projects. They are familiar with our processes and can answer your questions, allowing us to focus on building high-quality homes.

Ready to Start Building?

The purchase of a new home is one of life’s biggest decisions, so it’s critical to explore every option. We invite you to continue reading about our process or simply contact us below and one of our knowledgeable Sales Associates will contact you to answer any questions you may have.