FAQs

After browsing our site, you still may have a few questions. Scroll through our FAQs and find your answers.

Why
Prodigy

Building Process

Selections & Change Orders

Real Estate Agent

Financing

Warranty

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The purchase of a new home is one of life’s biggest decisions, so it’s critical to explore every option. We invite you to continue reading about our process or simply complete a contact form and one of our knowledgeable Sales Associates will contact you to answer any questions you may have.

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What makes Prodigy Homes unique?
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Our transparency, communication, and organization skills are un-matched. We provide labeled progress photos, a color-coded outlook on the schedule, a messaging center and much more, which is incredibly unique in our industry.
What makes Prodigy Homes, Inc. different from other local home builders?
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At Prodigy Homes, Inc. we use a unique online build system, called Buildertrend. This system allows constant communication between the builder, buyer, and subs so there are fewer misunderstandings. You are able to view daily progress photos, message the builder, and approve change orders and selections—all with just a few clicks in your personalized account.

We at Prodigy Homes, Inc. strive to deliver a superior product to buyers, while at the same time keeping costs low and deadlines met. For 8 years straight Prodigy Homes has won the “Best Workmanship” award in the Parade of Homes™ !
Why does Prodigy Homes use Sub-contractors?
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Quality local professional contractors build every Prodigy Home, with local suppliers within the surrounding area. We understand that hiring within your community helps build your local economy. Specialists have trained each contractor to achieve the level required by Prodigy Homes.
Can I request a specific subcontractor?
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Loyalty is very important to us at Prodigy Homes, so we do not switch subcontractors on request. You can rest assured, however, that we only work with efficient and knowledgeable subs. They know our scheduling requirements and high-quality standards, and they will deliver a top-notch product for you.
How long have you been building homes?
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We have happily been building homes now for 25 years!
Where can I find reviews about Prodigy Homes?
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Here on our website, you can visit our Testimonials page. To see what others are saying about Prodigy Homes, you can read reviews on Google and on our Houzz account!
Does Prodigy Homes build Energy Star homes?
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We are an Energy Star builder partner, our homes are Energy Star Certified.
Can you build my home beyond Energy Star Certification?
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Yes, there are many ways to make your new home even more energy-efficient. There are Solar, Geothermal, Insulation practices, and Triple Glazed windows to name a few.
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How long does it take to build a house with Prodigy?
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Typically, it takes six to eight months to build the house after the permit. This will vary, of course, depending on the weather and any changes made that affect the completion date. That said, we at Prodigy Homes take pride in our efficient scheduling. To find out more, please see our building process.
How do we communicate throughout the building process?
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We have made it easy to communicate with us. Simply log into your job and send us a message.
Do you perform quality control inspections during construction?
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Absolutely! Our motto is “Every House, Every Room, Every Day.” The Project Manager and Superintendent, with a careful eye, walk each home to ensure our high-quality standards are met.
What is the Final Walkthrough?
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The final walkthrough, or what we call Buyer Orientation is where the buyer and the builder go through the home room by room to make sure that everything is adequate before closing and key handoff. Check out our YouTube videos all about our buyer orientation process.
I want to build with Prodigy! What should I do before making an appointment?
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We are happy that you want to build your home with us. Before scheduling your appointment, take some time to look through our floorplans, making a list of any that interest you. Think about how many bedrooms and bathrooms you need, and how much square footage your home should have. Do you already own a lot? If not, is there a particular area you’re interested in? When you’re ready, you can contact our sales agents. They will assist you and answer any questions you have.
Can you build on my lot?
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The short answer is yes, although there may be some circumstances that will deter this. I.E., remote location, accessibility, geotechnical issues, etc.
Can I go to the jobsite anytime I want?
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Due to liability issues and your safety, an appointment needs to be made with an authorized Prodigy Homes representative to visit the site.
Can I visit the job site during construction?
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Job sites can be very dangerous, so we require that you make an appointment if you decide to check on the progress of your home. Alternatively, we do post pictures of the progress every day, so you can watch your new house being built from the safety and comfort of your current home.
Do I need to find land myself, or do you help acquire land?
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We have many lots in a number of new communities to choose from. We can also help find property offsite as well.
Where is Prodigy Homes currently building?
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We build in Kennewick, Richland, West Richland, and Pasco, in a variety of subdivisions. To explore some of the communities we build in, please visit the communities page. Questions? Contact us and we are happy to help!
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Can I customize my new home?
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Yes! There are multiple styles, color, and design options available during selections that are within standards. In addition, we have numerous upgrade options aside from our “not so standard” standards. Check out our Diamond and Pearl collections.
Do you have standard lighting packages?
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We believe lighting is the jewelry of your home. Prodigy Homes doesn’t box the buyer into A, B, or C type of lighting packaged selections. Instead, we offer a budget for lighting allowing you to customize your home and express your style.
Can I make my selections remotely?
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Yes! Our online portal allows buyers to make selections by simply logging into their accounts and approving their favorite choices. For hard surface selections, many have worked directly with our design center professional, to remotely guide them through the quartz, granite, tile, carpet, and backsplash selections.
Do I need to hire a designer to help with the selection?
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While a designer is a great help during selections, we do not believe that it is needed at our selection’s center, you will receive the help and the guidance of our experienced design professional.
What if I want to make a change during construction?
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Minor changes can be made during construction. Our Change Orders are handled digitality. We post the details and price online for you to approve.
How can I pay for change orders?
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Change Order payment is required at the time of the Change Order approval. However, the Change Order may still be financed in your loan. If you choose to finance the changes into your loan, you may communicate with your loan officer and Real Estate agent to ensure timely closing. A price change addendum will be required to update the sales price of your home. In addition, your payments for the Change Order will be converted to deposits and applied to the purchase price of your home.
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Why does Prodigy work with realtors?
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Having our dedicated team of agents represent us is an integral part of our building process at Prodigy. Our sales agents have access to our most current lots, available homes, communities, pricing information, and what is coming soon. Since we work with the same agents for all of our projects, they are very familiar with our building process, and therefore able to answer any questions and concerns you might have. Working closely with agents in this way leaves us free to focus on what we do best: building high-quality homes.
What if I already have my own real estate agent?
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We are pleased that you have selected an agent to represent you as the buyer. Your real estate agent will work with our sales agent to get information and communicate questions on a build.
Where can I get pricing information?
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Our amazing team of sales agents has access to the most current pricing information. They are well acquainted with our building process, and fully equipped to address any of your questions and concerns.
What if I don’t want a real estate agent?
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While it is not a requirement that you work with a real estate agent to represent you, Prodigy Homes works with a dedicated sales/real estate agent.
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Do I have to carry my own construction financing?
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The short answer is no, you do not have to carry your own construction financing. However, it will depend on the situation, the amount to be financed, and most importantly what the best option is for you, the buyer.
What Financing options does Prodigy Homes offer?
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Prodigy Homes offers a few different types of builds.
1. You want to build one of our floor plans on one of our lots. Prodigy Homes will need a construction deposit and pre-qualification letter from an accredited lender.
2. You own your lot and want to build one of our floorplans. Prodigy Homes will need a construction deposit. You can; a) carry your construction loan, or b) quitclaim your lot as a deposit to Prodigy Homes. This will allow us to provide financing for the build.
Does Prodigy homes have a preferred lender?
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Yes, Prodigy Homes has preferred lenders. Our preferred lenders have been working with us for many years, and we can trust their professionalism, knowledge, and timeliness when it comes to buyer pre-qualification and closings. Contact us for more details.
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Does my new Prodigy home come with a warranty?
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Absolutely! Every Prodigy home comes with a 2-10 Home Buyer’s Warranty, which is this country’s leading new-home warranty program. The 2-10 HBW ensures that your new home is protected inside and out. Find details on the 2-10 HBW here.
If I have a problem with my home, how do I handle it?
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We have a dedicated Warranty Manager that is ready to coordinate your online Warranty Request as soon as you send it in. Taking care of our clients is our #1 priority.
What do I do if I have a crack in the drywall?
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Cracks in drywall are normal settling cracks. It is best to let these continue to crack until the house is settled. We will repair these settling issues, one time only, near the end of the first year of coverage. Please reference the 2-10 warranty manual (section 7.2).
What do I do if I have a crack in the grout/caulking?
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Cracks and separation in grout/caulking are normal settling cracks. It is best to let these continue to crack until the house is settled. We will repair these settling issues, one time only, near the end of the first year of coverage.
What if I have areas that have settled in my landscaping?
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If Prodigy Homes has provided final grading and landscaping, we will fill and correct settled areas, one time only, during the first year of coverage. Please reference the 2-10 warranty manual (section 1.1).
What if my floor is squeaking?
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We will refasten any loose subfloor or take other corrective action to reduce squeaking to the extent possible within reasonable repair capability without removing floor and ceiling finishes, but a totally squeak-proof floor cannot be guaranteed. Please reference the 2-10 warranty manual (section 4.1).
What do I do if I have a crack in the concrete slab?
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Minor cracks in concrete floor slabs are normal due to shrinking, but they do not affect the integrity of the concrete. Cracks exceeding 3/16” in width will be repaired during the first year of coverage. Please reference the 2-10 warranty manual (section 2.1).
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